Privacy Policy

Effective Date: December 2024 | Document ID: PP-7394-2024

1. Introduction and Overview

ChanceWhirl ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our social casino platform at ChanceWhirl.site (the "Platform"). Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Platform, express interest in obtaining information about us or our products and services, participate in activities on the Platform, or otherwise contact us. The personal information we collect may include:

• Name and username
• Email address
• Date of birth (for age verification purposes)
• Country of residence
• Profile information and preferences
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access the Platform, we automatically collect certain information about your device and usage patterns. This information may include:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns
• Game play statistics and preferences
• Session duration and frequency of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and to enhance your experience on the Platform. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of the Platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain the Platform and its features
• To create and manage your user account
• To verify your age and eligibility to use the Platform
• To personalize your experience and deliver customized content
• To process your requests and respond to your inquiries
• To send you promotional communications and special offers (with your consent)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To enforce our Terms of Service and protect our legal rights
• To comply with legal obligations and regulatory requirements
• To improve and optimize the Platform's performance and functionality

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, email delivery, marketing assistance, and payment processing. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order, subpoena, or government investigation. We may also disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with legal obligations.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

The criteria used to determine our retention periods include: the length of time we have an ongoing relationship with you, whether there is a legal obligation to which we are subject, and whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations).

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your information
• Portability: The right to receive your information in a portable format
• Objection: The right to object to certain processing activities
• Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@chancewhirl.site. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to information collected by our Platform. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Platform, you consent to the transfer of your information to countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us at privacy@chancewhirl.site.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority. Our legal basis for processing your information includes consent, contract performance, legitimate interests, and legal obligations.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of such changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@chancewhirl.site
Subject Line: Privacy Inquiry - Reference PP-7394
Response Time: Within 48 hours